Frequently asked questions

Find answers about game detection, accounts, progression and plans.

Getting started

What does Furxel actually do?

It scans your PC for games you already own, puts them in one library, and launches them. While a game runs it counts the time, and that time feeds XP, levels, quests and achievements that work the same way for every game regardless of which store it came from.

Which launchers does Furxel detect?

Furxel detects installed games from Steam, Epic Games, Xbox, GOG, Battle.net, Ubisoft Connect, EA App, Riot Games, Rockstar, and itch.io. You can also add games by executable or add ROMs for emulators you already have installed.

Do I need an account?

Not to use it. Scanning, launching and playtime all work signed out and stay on your machine. An account is what carries your progress between machines, and it is what friends, messages and leaderboards are built on.

Does it work with games I bought outside a store?

Yes. Add the executable and Furxel treats it like anything else: it launches it, counts the time, and awards XP for it.

Which emulators does it work with?

36 of them, from the NES to the Xbox 360, including RetroArch, Dolphin, PCSX2, DuckStation, PPSSPP and Cemu. The emulators page lists every one and the file types each opens. Furxel launches the emulators you already have; it does not include or download any.

Is Furxel affiliated with any of these stores?

No. It reads what those launchers have already installed on your own PC. It is not endorsed by any of them, and their names and marks belong to them.

Does Furxel replace Steam?

It gives your games one front door. It does not replace store ownership, purchases, DRM or the original clients required by individual games. Some games still open their store launcher when you press Play.

Does Furxel work offline?

Local scanning, launching and playtime tracking do not require an account. Online features such as friends and progress synchronization need a connection, and an individual game may have its own internet requirements. Session uploads must meet the age and validity rules on the Progression page.

Progression & plans

Is it free?

Yes. The free plan includes your library, playtime, every level to 100, achievements, friends and leaderboards. Supporter adds customization and companions. Plus adds Skyline, the Shelf and more play history. Every plan earns the same XP for the same play.

How is XP earned?

Earn 1 XP per 3 minutes of eligible play, up to 340 XP per day from playtime. Furxel also awards XP through 25 quests and 230 achievements. The Progression page has the full rules and a calculator.

How is playtime counted?

Furxel tracks the time the launched game process runs. The server checks submitted sessions, including minimum duration, maximum counted length, age and overlaps. Session XP also has a daily cap. The Progression page publishes these rules and a habit calculator.

Is Furxel pay-to-win?

No. Free, Supporter and Plus earn the same XP, Marks and leaderboard rewards for the same play. Paying adds personalization and ways to view your gaming history. It never makes you level faster.

How does the Plus trial work?

Try Plus for 14 days, once per account, with no payment card. If you already have Furxel, start the trial in the app from Settings, Plan or a Plus feature. Visiting the website does not start a trial. It ends automatically and does not create a paid subscription.

Privacy & security

What does Furxel send to the cloud?

With an account, Furxel syncs game titles, their stores, playtime and progress, along with the account and social information you choose to provide. Game files, saves and installation paths stay local. In-app usage counting is enabled by default and can be turned off in Settings, Help & feedback. The privacy policy lists the fields and retention details.

Where does the cover art come from?

A cache that Furxel runs, which fetches from Steam and from SteamGridDB, a community-built artwork database that gave Furxel written permission to use its API. Art is cached by game rather than per person, so two people who own the same game share one download and neither of them sends anything to get it. Full credits are on the credits page.

Is Furxel safe?

Furxel is native Windows software built in Rust. The installer is in development. The official download page will publish release information and a checksum when the first build is available. Contact support if anything looks suspicious. No independent security audit or certification is claimed.

Does Furxel request my Steam password?

Local Steam game detection reads installed game information on your PC; it does not need your Steam password. Connecting Steam data is separate from scanning. Never send a store password, authenticator code or recovery code to Furxel support.

How can I delete my account?

In Furxel, open Settings, My account, then Delete account. Your account is closed and hidden immediately, with deletion scheduled after 30 days. Until then, sign in and choose Restore my account to recover it. An active subscription must be cancelled first. The privacy policy explains retained records.

Platforms & availability

Will there be a Linux or Mac version?

Windows is the current focus. Linux and macOS are post-launch possibilities, with no announced release date. Each needs its own game detection and platform work.

Need more help? Contact support or email support@furxel.com.